Dark Horse Brewing Co.

Retail Associate, or Sales Associate, is responsible for providing great service and assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies, and locating items for customers. Staff will use their sales experience to sell coffee, coffee drinks, and create specials.

Other daily responsibilities include:
Welcoming and engaging with customers as they enter the store
Assessing customers’ needs and suggesting solutions to their needs and questions
Working with cash registers and processing payments
Using upselling techniques to increase store sales
Recommending the best products to customers
Cleaning and restocking the store throughout the day, before opening and after closing
Selling, creating recipes and making coffee drinks

Experience:
Prior customer service experience desired
Must be 18 or older to sell beer and alcoholic beverages
Coffee and beer knowledge is preferred but not required
Food & beverage knowledge is ideal but not required

Skills:
Comprehensive understanding of the store products
Customer service skills
Basic math skills
The ability to use a cash register
Strong level of professionalism at work
Excellent communication and interpersonal skills
Patience when dealing with difficult customers
Problem-solving and conflict resolution skills

Employment Application
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To apply for this job email your details to emily@darkhorsebrewery.com